Money Back Gurantee

FAQ

FAQ

What am I Paying for? / Am I paying for my Products?

What am I Paying for? / Am I paying for my Products?

No, you are not paying us for your products, you are ONLY paying us a subscription fees to help you connect with the vendor directly for your products. Thereby we give you a platform to connect directly with the vendor who is the sole sourcing party responsible for your health care product delivery.

So when do I pay for my order? /How do I pay for my order?

So when do I pay for my order? /How do I pay for my order?

Ones you choose the shipper/vendor you wish to work with from the list of shippers who have replied to your order form (Order Query), your vendor would request for payment before you confirm him as your shipper for the product delivery.

Hence, ones the payment has been made by you to him, the vendor will proceed with shipment.

You do NOT need to worry about receiving your order, that PART is GURANTEED by us 😉

Is my product delivery Guaranteed?

Is my product delivery Guaranteed?

Yes, your product delivery is guaranteed by us, if you do not receive your product for any reason where supplier is at fault, you will receive a 100% refund on your subscription
pack you subscribed for.

Why do I have to pay twice? / What are my SAVINGS?

Why do I have to pay twice? / What are my SAVINGS?

You are only paying us for subscribing towards the platform, thereby for us to run the platform, which is a very minimal fee that we charge. We charge you only anywhere between $12/month (If Ultimate plan) to only 33/month (if 3 month plan) for our services.

You pay for your product directly to vendor that you choose to work with.

YOUR SAVINGS:

Your savings are IMMENSE now. Each product that costed you anywhere above $2.00 per tab, will cost you only in Cents now.

In fact, we have a Maximum cap on prices of all products supported by vendors (brand products not included), capped at $0.50 Per tab, thereby no vendor can increase their prices above the capped price for any product what so ever.

Since, the vendors do not know each other, they can in fact not work in group or form a unionised approach towards pricing, thereby each vendor would like to give you his best rate to get your order, which can be upto 10x times lower then what you got online UNTIL NOW.

What costed you $2.00 per tab may only cost you $0.18 per tab now.

How are vendor prices on your platform so low?

How are vendor prices on your platform so low?

They always were, the answer is that the benefits were never passed on to the customer directly, as well as there were too many middlemen involved.

We just removed everybody out of the picture and gave you an OPPORTUNITY to connect directly with the vendor now.

What sort of choices do I have in choosing my vendor/provider?

What sort of choices do I have in choosing my vendor/provider?

From here on you will no longer be held hostage to the online service provider:
On our platform you can make a choice from various vendors for your products.

It is entirely left in your discretion to choose any supplier from the ones who have replied back to your order query after understanding their price per tab, shipping time frame, mode of payment etc.

Do I have a choice of choosing which GENERIC or BRAND products do I want to buy?

Do I have a choice of choosing which GENERIC or BRAND products do I want to buy?

Yes absolutely you do. Since you will have option of choosing your vendor, thereby you definitely have the option of choosing not alone the price but as well as which generic or the brand version of the product you would like to receive.

Where can I check my order status?

Where can I check my order status?

Each process status for the order from the moment an order query is raised till you receive the product will be visible to you in your account.
Any issues pertaining to your order, you may get in touch with the “Selected Vendor” for the particular order at any given time through the “Ticket System” in your account. The health care provider(s) partnered with us will reply to you promptly on the concern raised through the ticket.

What happens if I don’t receive the ordered product?

What happens if I don’t receive the ordered product?

That does not happen while working with us. The partnered providers are required by contract to fulfill the order requirements as per the specifications, yet in some unusual scenario if it does happen that your provider is unable to fulfill the requirement placed through the order.
We will issue you a full refund for the subscription taken under us.
For Refunds: You may mail us on refunds@yourhealthcare-services.com

What is Yourhealthcare-services's cancellation policy?

What is Yourhealthcare-services's cancellation policy?

7 days money back guarantee: You may choose to cancel your subscription and receive a full refund any time before using an order query within 7 days of activating your account.
Yourhealthcare-services is a Lead Generation Platform and we only act as a bridge between health care provider and the customer. The invoicing for the product, sale & the delivery of products is done by the registered health care providers. If you are unhappy with our service due to failure from our end in matching a vendor(s) for your health product or if the health care provider fails to ship you, we will refund you for the unused subscription amount. For detailed refund policy, please visit the refund policy page.

How do I know the products delivered are authentic?

How do I know the products delivered are authentic?

While we take the utmost care in selecting our health care partners, the product is being supplied directly by the health care providers associated with the Company and the vendors concerned shall solely be responsible for the authenticity and genuineness of the product so ordered.
Please check, your products before accepting them. Having said this, we have put all our vendors through rigorous checks and periodically audit their activities to ensure that you always get the very best!

So, how will I get my product(s)?

So, how will I get my product(s)?

The query that you submit is passed on to multiple health care providers. The sale of health care products is governed by various laws, which necessitate that the sale be carried on only by a health care provider having a valid license. Hence, as per these laws – your query is passed on to these health care providers, who will verify its authenticity, and based on the same – provide health products to you.

Is Yourhealthcare-services a health care providers?

Is Yourhealthcare-services a health care providers?

No, Yourhealthcare-services is only a Lead Generation Platform. Simply put, we are just a platform that connects you to appropriate health care providers for your specific health product requirement.

What are we?

What are we?

Yourhealthcare-services is a Lead Generating Platform that uses the best in Mobile and Web Technology to make sure that you get access to the best and most genuine health products, with the highest savings in the shortest time possible. We believe that everyone should have access to good health, and that technology has a huge role to play in it.